Everything You Need to Know

Where do you ship?

We ship worldwide — to over 150 countries. Every order is tracked, insured, and delivered within 7–14 business days. You’ll receive a tracking number within 24 hours of dispatch.

What materials are used?

Our watches feature 316L surgical-grade stainless steel cases, sapphire-coated mineral crystal glass, and genuine leather or stainless steel straps. Built to last.

What if I don’t love it?

Simple. Return it within 30 days for a full refund. No forms, no hassle, no questions asked. Just contact us and we’ll handle the rest.

Is Aurion a real brand?

Absolutely. Aurion is an independent watch brand founded by watch enthusiasts who believe premium design should be accessible. Every piece is designed in-house and quality-checked before shipping.

Do you offer a warranty?

Yes — every Aurion watch comes with a 2-year international warranty covering manufacturing defects. If something goes wrong, we make it right.

How do I track my order?

Once your order ships, you’ll receive an email with your tracking number. You can use it to follow your package in real time.

Can I change or cancel my order?

If your order hasn’t shipped yet, contact us immediately at support@aurionwatch.store and we’ll do our best to help.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay for a fast and secure checkout experience.